Polycom® RealPresence® Resource Manager
Managed, monitored, and under control
As a key component of the Polycom RealPresence Platform, the RealPresence Resource Manager software is critical to effectively manage thousands of mobile, desktop, and group telepresence systems. Administrators can centrally provision, monitor and manage the entire video collaboration network. Through dynamic provisioning, thousands of video clients are automatically configured and maintained at pre-determined software baselines. This eliminates typical management issues like having a variety of software releases in the field, end user configuration mismatches and any uncertainly around the quality of video being provided. Built in reports, application dashboards and drill down tabs ensure troubleshooting and operation metrics are readily available.
> Scale to 10,000 devices to manage mobile, desktop and group telepresence systems
> Easy administration through comprehensive device monitoring, provisioning, management and software revision control
> Directories and presence engines provide simplified dialing
> API suite for direct integrations into your key applications and systems
> Multi-tenant support for cloud based hosting
> Scheduling options via Web GUI or APIs for a holistic application
RealPresence Resource Manager is dependent on an external video call control (gatekeeper/SIP Registrar) for scale which is achieved via tight integration with Polycom RealPresence Virtualization Manager (DMA 7000), providing highly reliable scheduled conferences, unified dial plan, and a variety of options for leading UC environments.
For customers and partners who want to better understand the API suite or get started, please refer to the Polycom Developers Program. For assistance in developing applications using the API suite for your specific business needs, visit the API Software Integration service page for consulting options.
Features and Benefits:
> Cloud / Service Provider Multi-tenant – Host numerous customers or departments on a single platform, for operational efficiency and lower TCO
> Simplified administration and provisioning – Dynamically provision mobile, personal, and group systems with feature sets, call quality, bandwidth rights and software updates – minimizing administration work and user setup
> Centralized device management – Single application to monitor and manage all endpoints in the network, immediate real time views of the status and health of the video network
> Conference scheduling and management application – Use either the web scheduler or API to schedule and launch video calls. Central application to manage ongoing conferences, point to point or multi-party
> API Suite – Combine with DMA APIs for a complete video conferencing management API solution
> Superior Architecture with scale up to 10,000 devices with a Linux operating system preferred by service providers and large enterprise. High availability with redundant hot standby server minimizes outage time. Integration with DMA for scale and new services such as mobility, anytime conferencing and scheduling.
> Automate and centralize your video network management, eliminating time consuming and error-prone manual monitoring and management procedures
> Simplify the customer experience using dynamic provisioning, directories and contact list dialing with presence information
> Integrate video collaboration into your environment with the API suite and custom applications
> Realize quicker ROI with multi-tenant capabilities that securely and discretely serve multiple customers from single application instance
> Run an always available video service using the RealPresence Platform architecture of clustered hot-standby servers and separated functions of call control, device management and bridging resources
> Prepare for the BYOD policy as the application scales from 500 to 10,000 video devices using dynamic provisioning and configuration